SECURE COMMUNICATIONS | INTERNET SERVICES | HARDWARE SALES & SUPPORT | SOFTWARE SUPPORT | TRAINING | INSTALLATION & IMPLEMENTATION

OmneHealth is continually developing and evolving its range of software solutions and services, providing quality solutions for health care providers. All OmneHealth products are developed in-house to our quality standards. Consequently, you can be assured that the staff who provide you with support are fully conversant with the full suite of products. Furthermore, by purchasing from OmneHealth's integrated range of products and services you know that you need only contact one organisation for all your needs.

Purchasing from OmneHealth assures that:

Purchasing is simplified
You receive the correctly specified hardware components
Hardware and software are fully compatible
Installation is simplified with a minimum disruption to your practice
There is one clear line of responsibility should any problems occur

Secure Communications “Secur@T” – Secure E-Mail and Communications Utilities
Send and receive e-mail to your very own e-mail account, with the assurance of the utmost security using a variety of encryption tools including PKI, DPS and PGP. Communicate with other health care professionals and conduct secure e-commerce with the following utilities available:

Write plain text and html formatted messages
Check for spelling and grammatical errors using the Secur@T SpellChecker
Personalise your e-mail using a hypertext signature file
Record and transmit voice files for medico-legal transcription and other services
Utilise VoiceOverIP technology for Internet conferencing with your colleagues in real time
Attach patient notes, test results and referral comments and transmit the encrypted file to a referred health practitioner
Organise your automated file transfers for regular communications with health care organisations and individuals such as radiology and pathology reporting
Manage your e-mail address book and assign standard encryption types to users and correspondents
Manage your encryption keys
Utilise the secure encrypted folder to protect your sensitive documents and information files
View and sort your incoming mail prior to down-loading to your system, enables you to remove unwanted or unsolicited communications prior to downloading

Access the Internet to visit health care web sites and discover the most up-to-date clinical and diagnostic information to improve your quality of care.

Internet Services - Web Design & Hosting
At OmneHealth, we can register a unique domain name (web site address) then design and build a professional web site for your health care practice or organisation.

The opportunities are endless once your practice is on the web. Develop patient loyalty and increase your quality of care throughout your customer base via a professional web site. Developing a web site for your practice or business will allow you to provide information to your current and prospective patients with the following information and more:

Facilities and services available at your practice
Information about your staff
Images of your practice and staff
Information about your trading hours and contact details for outside of trading hours emergencies
Provide a map for directions to your practice
Allow your patients to make appointments on-line
Allow your patients to access general and specific health information
Allow your patients to request medical information via e-mail.

Once designed, OmneHealth will host your web page and provide ongoing maintenance services.

Hardware Sales & Support
OmneHealth offers total practice management and clinical solutions customised to your practice requirements and operating system needs. In addition, OmneHealth offers total hardware sales, installation and support solutions for your practice.

All OmneHealth recommended computer hardware configurations have been extensively tested by our Customer Support technicians for the OmneHealth suite of software for compatibility so that you can be assured that the complete package will perform to your requirements.

A complete maintenance package is included within your OmneHealth hardware and software solution.

Software Support
Your support contract is your protection policy for ensuring that your practice suffers minimal disruption in the event of equipment or software difficulties. OmneHealth offers a comprehensive support package on all its software products.

All support enquiries are logged and monitored through our proprietary software "HelpGenie", ensuring that your issues are resolved in minimum time. It also ensures that if more than one support technician is involved in your inquiry, he/she can quickly be brought "up to speed" with any changes in your situation.

Because OmneHealth products have been developed in-house, staff are fully conversant with all products in the range. OmneHealth uses a common programming language to ensure that there are no interfacing problems between and within products. The in-house development program also ensures that market information and feedback is incorporated into updates and upgrades for your benefit.

Training
OmneHealth sees training as an essential component in any software implementation in your practice. OmneHealth has tailored its training program so that you can select the program that best suits your needs, whether your are a novice or and experienced user.

Improve your speed in using the OmneHealth products
Deliver better patient outcomes
Utilise more features for improved efficiencies
Obtain benefits in patient management

Follow-up training ensures that you and your staff continue to raise proficiency levels to derive the maximum benefits from your OmneHealth system.

Installation & Implementation
Once you have made the decision to purchase from OmneHealth, and implementation program will be designed too ensure the smooth transition to the new system. This will include:

Installation and configuration of software and hardware
Implementing Practice set-ups
Staff training
Technicians on-site for a pre-determined period after your "go-live" date, thus ensuring that your staff are at ease during the initial days and that any issues are resolved immediately to lessen any stress

Follow-up training to reinforce all the new skills that your staff have gained.